Introduction to Our Privacy Notice

This Privacy Notice explains your rights and provides information as required under the Data Protection Legislation. It pertains specifically to the personal data collected when you contact us via phone, email, letter, complete online forms, attend our events, or use our websites.

1. Who We Are

Architects Worthing specializes in architectural design and consultancy, aiming to be one of the most trusted voices in residential architecture. Our registered address is:

113 Sea Road, East Preston, West Sussex. BN16 1NX

Our Office Manager oversees inquiries related to this privacy policy. If you have questions or requests concerning this policy or your legal rights, please contact BV using the details provided in the 'Contact' section on this website.

You have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK data protection regulator (www.ico.org.uk). We encourage you to contact us first with any concerns.

2. What Personal Data Do We Collect

We collect various types of personal information, including:

  • Information you provide in communications, such as reporting problems or submitting queries, concerns, comments, or complaints.

  • Details regarding authorized transactions, including billing addresses and payment information.

  • Information you provide when filling out application forms, becoming a member, entering competitions or awards, using our library or collection services, or corresponding with us via our Site, including subscribing to our newsletter.

  • Cookies and technical data, including IP addresses, browser information, and device details.

  • Marketing and Communications Data, including your preferences for receiving marketing and communication.

3. How Will It Be Used

BV processes personal data for the following purposes:

  • Providing our services, including contract-related communication, project management, and inquiries.

  • Invoicing and collecting fees or payments.

  • Correspondence and handling queries or complaints.

  • Sending newsletters, selected mail, advertising, and promotional emails.

  • Identifying website visitors, improving our site and services, and customizing user experiences.

  • Exercising our legal rights, including passing your details to trusted third parties.

  • Marketing and advertising, showing ads on third-party sites and measuring their effectiveness.

  • Improving our services by analysing anonymous data.

  • Personalizing user experiences, such as language preferences and content recommendations.

We obtain your opt-in consent before sharing personal data with third parties for marketing purposes. Opting out of marketing messages does not affect personal data provided as a result of product/service transactions.

4. Who We Share Your Data With

With your consent, we may share your personal information with:

  • Specific third-party providers, including sub-contractors and sub-consultants.

  • Our regional and international offices.

  • In connection with a potential or actual sale or reorganization of our organization.

5. How Long We Will Keep Your Data

BV retains personal data as required to fulfil the purposes for which it was collected and to satisfy contractual, legal, regulatory, tax, accounting, or reporting requirements. Longer retention may occur in the event of a complaint or potential litigation.

For specific retention periods, please refer to BV's Data Retention Policy, which considers factors like the amount, nature, and sensitivity of the data, potential risks, and legal requirements.

6. How We Protect Your Data

BV takes the security of your personal information seriously and employs physical, electronic, and managerial procedures to safeguard it. While we take all reasonable steps to protect information submitted via our website, please note that internet transmission security cannot be guaranteed.

7. Your Choices and Rights

As an individual, you have explicit rights under the Data Protection Legislation, including the right to access, rectify, erase, restrict processing, data portability, and withdraw consent. We may need to verify your identity before fulfilling these requests.

We aim to respond to all requests within 20 working days, with updates provided during busy periods.

8. Changes to the Policy

Our privacy policy may be updated periodically. Please check this policy each time you submit personal information to us. The most recent revision date will be displayed on this page. If you disagree with these changes, please refrain from using BV's website (www.buildview.co.uk) to submit personal information.

Last Updated: 8th Nov 2023